To be able to provide the Service, Dylyver will process contact information and other personal data
about the Users of the Service and collect information when they use our mobile applications, websites,
and other online products and services (“Services”) and through other interactions and communications
Users have with us.
Personal data collector and controller:
Dylyver Technologies Limited
Unit B, 101 Apollo Drive, Rosedale
Auckland, 1010. NZ
This Policy applies to Drivers, Riders and any other persons that use the Dylyver platform. (“Users”)
Personal data you provide us
All Users are required to register a profile in order to use the Service. When you register as a User of
Dylyver platform we ask you to provide your profile picture, full name, email and mobile number.
We also collect the following information from you:
In addition, Dylyver collects information you provide directly to us, such as when you modify, or log in to
your account, request support from us, submit information about ride requests, or otherwise
communicate with us.
For Drivers, we also collect information about your transportation vehicle, vehicle insurance policy,
vehicle registration certificate, driver and vehicle permits, driver’s license, passport information, criminal
and driving record and any other data that might help us validate Driver’s eligibility to use our service.
Information we collect through the use of our services
When you use our Services, we collect information about you in the following categories:
We may use the information we collect about you to:
Personal data will be disclosed to the extent necessary to facilitate contact between different Users of
the Service so that a request can be handled by the Driver undertaking to perform the service.
We may share your information:
We are continuously implementing and updating administrative, technical, and physical security
measures to help protect your Personal Information against unauthorized access, destruction or
alteration. However, no method of communication over the Internet, and no method of storing
electronic information can be 100% secure. So, we cannot guarantee the security of your
communications to us and of your Personal Information that we store.
The Platform will contain links to other websites not owned or controlled by Dylyver. Dylyver does not
have any control over Third-Party websites. These other websites may place their own cookies, web
beacons or other files on your device, or collect and solicit Personal Information from you. They will have their own rules about the collection, use and disclosure of Personal Information. We encourage
The Services may integrate with social sharing features and other related tools which let you share
actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such
features enables the sharing of information with your friends or the public, depending on the settings
you establish with the social sharing service. Please refer to the privacy policies of those social sharing
services for more information about how they handle the data you provide to or share through them.
You may correct your account information at any time by logging into your online or in-app account.
Users are obliged to keep information accurate and complete. The User must report any changes in its
registration data to Dylyver without undue delay.
You have the right to request access to the information we have stored about you as well as requesting
that we correct any erroneous information we have stored about you. For any queries regarding our use
of personal data, please contact us at firstname.lastname@example.org
If you wish to cancel your account, please email us at email@example.com. Please note that in some
cases we may retain certain information about you as required by law, or for legitimate business
purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your
account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the
issue before deleting your information.
Please also note that any reviews, forum postings and similar materials posted by you may continue to
be publicly available on the Platform in association with your name, even after your Dylyver Account is
your personal information, or to the Statement, we will provide you notice through the Services or by
some other means, such as email. Your continued use of the Services after such notice constitutes your
consent to the changes. We encourage you to periodically review this Statement for the latest
information on our privacy practices.
small files that enable Dylyver to store specific information related to the User, on your PC or other
cookies in your browser. For help on disabling cookies in your particular browser, please refer to your
browser's user manual. Please note that disabling cookies may prevent you from using certain features
of the Service.
If you have any questions about this policy, please contact us at firstname.lastname@example.org