To be able to provide the Service, Dylyver will process contact information and other personal data about the Users of the Service and collect information when they use our mobile applications, websites, and other online products and services (“Services”) and through other interactions and communications Users have with us.
Personal data collector and controller:
Dylyver Technologies Limited
Unit B, 101 Apollo Drive, Rosedale
Auckland, 1010. NZ
This Policy applies to Couriers, Senders, Recipients and any other persons that use the Dylyver platform. (“Users”)
Personal data you provide us
All Users are required to register a profile in order to use the Service. When you register as a User of Dylyver platform we ask you to provide your profile picture, full name, address of residence, email and mobile number.
We also collect the following information from you:
In addition, Dylyver collects information you provide directly to us, such as when you modify, or log in to your account, request support from us, submit information about the items you want to send, submit information about your transportation vehicle and your route, or otherwise communicate with us.
Information we collect through the use of our services
When you use our Services, we collect information about you in the following categories:
We may use the information we collect about you to:
You may also send invitation / request emails via the platform itself to contacts you specify. We may use and store this information for the sole purposes of allowing you to send your friends and contacts an invitation or request for a reference, and for fraud detection and prevention.
Personal data will be disclosed to the extent necessary to facilitate contact between different Users of the Service so that a request can be handled by the Courier undertaking to perform the delivery service.
We may share your information:
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your Personal Information against unauthorized access, destruction or alteration. However, no method of communication over the Internet, and no method of storing electronic information can be 100% secure. So, we cannot guarantee the security of your communications to us and of your Personal Information that we store.
The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.
You may correct your account information at any time by logging into your online or in-app account. Users are obliged to keep information accurate and complete. The User must report any changes in its registration data to Dylyver without undue delay.
You have the right to request access to the information we have stored about you as well as requesting that we correct any erroneous information we have stored about you. For any queries regarding our use of personal data, please contact us at firstname.lastname@example.org
If you wish to cancel your account, please email us at email@example.com. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.
Please also note that any reviews, forum postings and similar materials posted by you may continue to be publicly available on the Platform in association with your name, even after your Dylyver Account is cancelled.
If you have any questions about this policy, please contact us at firstname.lastname@example.org